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Relish AI is a conversational AI assistant and marketing automation platform for eCommerce (Shopify/BigCommerce): 24/7 instant answers, product recommendations, FAQ automation, personalized Exit Cart recovery, email/retargeting lead capture, and full pre- and post-purchase flows (order lookup/cancel/returns/subscription retention, 1-click repurchase). Native integrations include Shopify Inbox, Klaviyo, Gorgias, Zendesk, and Recharge, with plans from Free to Enterprise based on conversation volume and scale. For compliant, stable collaboration, set boundaries by “subscription owner + member roles,” prioritize read-only exports or controlled links, and add MasLogin’s “trusted environments + session persistence + access trails” to reduce cross-region verification and drop-offs, creating a controllable, traceable, revocable loop (features/entitlements per the official site).

Relish AI is a unified smart support and growth platform for online stores: delivers instant answers via conversational search and FAQ automation, combines product recommendations, personalized Exit Cart recovery, and email lead capture, spanning “pre-sale — checkout — post-purchase (order lookup/returns/cancellations/subscription retention/repurchase).” Integrations cover Shopify Inbox, Klaviyo, Gorgias, Zendesk, and Recharge, with self-serve onboarding and tiered feature unlocks. Typical plans include Free/Starter/Grow/Pro/Premium/Enterprise (see website). Typical collaboration/sharing models: • Shared login (not recommended): multiple users on one account triggers risk/forced sign-outs and lacks audit trails; • Project/output handoff (least privilege): deliver bot scripts, FAQ summaries, campaign captures, and dashboards via read-only exports/controlled links, setting “view-only/collaborative” scopes; • Teams/workspaces (for brands/agencies): organize by store/channel/market with centralized billing and change logs; • Outsourcing/clients: default to read-only + download-blocked; open temporary collaboration only with expiry and revocation.
Common issues: concurrent logins and session conflicts, master-password leakage, over-permissive external links, frequent cross-region checks causing interruptions, and uncontrolled spread of knowledge/campaign configs. Adopt “official entitlements + least privilege + environment-level access control.”
Follow these five steps to set up a stable flow: “official members/least privilege + trusted device environments.”
Install the desktop app and enable Team mode; on Relish AI, confirm the plan (Free/Starter/Grow/Pro/Premium/Enterprise) and scope (FAQ/scripts, recommendations, Exit Cart, order lookup/cancel/returns, subscription retention, repurchase, etc.), agree on delivery (read-only export/controlled link), and finalize the member list.

For the subscription owner, create the first “trusted environment,” configuring UA/WebGL/Canvas/timezone/language and a stable network; template environments by store/channel/market for members to prevent session conflicts and atypical verifications.

Log in to Relish AI in the trusted environment and complete any checks; verify FAQ automation, recommendations, Exit Cart, order tracking/cancel/returns, subscriptions (Recharge), and integrations (Shopify Inbox, Klaviyo, Gorgias, Zendesk). MasLogin saves cookies/sessions for direct, signed-in access later.

In MasLogin, grant each member a dedicated environment and access level; clarify internally who configures/operates/reviews/handles external delivery. For external parties, default to read-only/controlled links (no downloads); open temporary collaboration only with a defined expiry.

Operate/configure/export only within authorized environments; routinely review campaign changes, knowledge updates, and member activity; on turnover or project end, revoke access in MasLogin and rotate passwords/revoke links in Relish AI; audit members and logs monthly.

Cross-border brands and agencies using “smart support + MasLogin environments” report steadier sessions, clearer permissions, and stronger auditability.
Head of Growth
"“Market-based project lines + read-only reports cut over-edits and overreach; analyzing Exit Cart lift is now repeatable.”"
Operations Manager
"“Upgrading Starter→Grow with isolation boosted concurrency and visibility; offboarding now takes one click to revoke.”"
Support Lead
"“Session persistence slashed re-logins/verifications—no peak-hour drop-offs. Access trails + activity logs speed post-incident reviews.”"
Window Sync works within the same MasLogin workspace used to manage browser Profiles, proxies, automation, and team access.
Use synchronized actions while each MasLogin Profile maintains its own browser environment and session data.
Combine Window Synchronization with RPA and bulk operations for more structured workflows.
Make repeated browser workflows easier for teams to organize and operate.
Create independent browser environments, automate repetitive tasks, and manage account workflows from one centralized workspace.